Frequently Asked Questions

What is your refund/cancellation policy?
You can cancel at any time while maintaining access until your renewal date. Unfortunately, we cannot offer refunds for members who have used and accessed the song library, digital sheets, and site resources. If you would like additional information or have questions regarding this policy, please complete the online form below. We're happy to visit!

When do I have access to the song library and digital sheets?
You will receive immediate access to the song library and digital sheets as well as full membership resources after successful payment of your membership term.

How do I change my credit card information?
We're working towards an automatic method of allowing you to update your own payment information in a secure manner. At this time, please contact us using the form below to request this update. We'll communicate the steps to you for a secure update of your payment information.

How do I change my membership time or billing period for your membership?
We're working towards an automatic method of allowing you to update your time period. At this time, please contact us using the form below to request this update. We'll communicate the steps to you for a secure update of this information.

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